how to build an audience for your creative business
I've had work dry up several times because I was so focused on doing the work.
which sounds ridiculous when you say it out loud. you're busy delivering projects. you're doing the thing people hired you to do. surely that's a good thing?
then the projects end. and you realise you haven't been giving anyone else a reason to think of you.
one of the best lessons I learnt from Chris Do is to keep marketing while you're working. the way I'd put it is:
the only way to keep the work coming is to keep the marketing going.
I also know what happens when you put too much hope in content. when I started, I made it for about ten months without making money from it. I wrote, designed and recorded, hoping a dream client would notice.
I hadn't made my offer clear. I was spending hours creating content while trying to find clients and run projects. I underestimated how much time all of that would take.
I've written about that experience before. the lesson I take from both experiences now is that marketing needs a place in the business you can actually keep giving it.
if you're trying to build an audience for your creative business, start there. how will people keep discovering and understanding your work while you're busy doing it?
decide what your business needs right now
you can want a bigger audience and need a client this month. both can be true.
the urgency matters, though. if you need paid work soon, don't give every available hour to a content plan whose results you can't predict. make room for conversations with people who already know you, relevant introductions, and explaining what you can help with.
keep something manageable going publicly too. otherwise, as soon as you get busy again, your marketing disappears again.
if you have more breathing room, you can spend more time developing ideas, trying formats and learning what people respond to. decide how much room you actually have before committing yourself to a publishing schedule.
write down the work you want more of, who might need it, and how much time you can give to reaching those people during a busy week.
the busy week is the useful test. almost any plan sounds possible when your calendar is empty.
choose who should recognise your work
“people who like design” is a very broad audience if you're trying to get hired for a particular kind of design work.
who faces the problem you help solve? what would they need to understand before they'd consider working with you?
here's an illustrative example, not a client story: imagine a designer who wants more packaging projects for independent food brands. other designers might appreciate the typography. a founder might be trying to understand why customers can't tell their products apart on a shelf.
you could share the same project with either person. the explanation you give it would be different.
show the founder the decision: what needed to be easier to recognise, what you changed, and why. only claim an outcome you can support.
peers matter too. they can become collaborators, refer work or help you get better. knowing who a piece is for helps you choose what to explain. you don't have to make every post serve everyone.
make your thinking visible
a finished project gives someone something to look at. explaining a decision gives them a way to understand how you work.
what did you notice that the client hadn't noticed? what did you remove? where did you push back? what tradeoff did you make?
look for one decision you can explain from work you're already doing. you don't need to turn the entire project into a production.
for the packaging example, that might be a short explanation of why the product name needed more space than the decorative details. include the context that made the decision useful, rather than presenting it as a rule for every brand.
get permission before sharing client work, and keep confidential details private. if you use a made-up example to explain your thinking, label it.
also make it easy to find out what you actually do. someone who enjoys your posts should be able to understand what they could hire you for. I learnt that the expensive way.
build a rhythm that survives paid work
choose a place where you can reach relevant people and a format you can keep making.
if writing helps you think, start with writing. if you explain things naturally by talking, try that. use what you can sustain while you learn what connects with people.
then decide what marketing still happens when a project gets demanding. could you keep a note of useful decisions as you work? could you set aside time to turn one of those into something public? could you keep having conversations instead of disappearing until delivery is over?
you don't need to promise yourself a daily post to answer those questions. you do need to be honest about the time you're going to protect.
marketing that only happens when there's no work is easy to abandon the moment the work arrives. build your plan around staying present through that period.
give people a way to continue
someone can appreciate a post and still have no idea what to do next.
make the next step fit what you've shared. a project explanation can point to more of your work. a useful discussion can invite a reply. something about a problem you help solve can point to your service and a way to contact you.
you don't have to turn every post into a pitch. you can make the path clear when someone wants to know more.
and spend time talking to people. ask about the thing they're working on. respond properly when someone asks a question. a conversation gives you information a view count can't: what someone cares about, what they're struggling with, and whether your work is relevant to them.
check what people are taking away
follower growth can tell you that more people are choosing to hear from you. keep an eye on what they understand too.
are people asking about the work you want to do? are conversations becoming more relevant? can someone explain what you help with when they introduce you? when an inquiry comes in, ask how they found you.
those answers can help you decide what to keep doing. don't assume every inquiry came from the last post you published, or that a quiet post had no value.
before you add another format or platform, write a small audience plan:
- the work I want more of:
- the people who might need it:
- what they need to understand about my work:
- where I can reach them:
- the time I can protect during a busy week:
- the next useful thing I can share or conversation I can have:
then put that next action on your calendar.
don't wait for the work to dry up to remember that people need to hear from you.