how to find clients without posting on social media
I met someone in Toronto who was running a security business without making content online.
I had so many questions. how were people finding him? how was he getting work?
meeting him reminded me how easily you can start treating the thing you see everyone doing as the thing you have to do. I wrote about it in this letter.
I enjoy content. I believe in making it. you can also build relationships and make your work known without turning yourself into a full-time publisher.
if you want to find clients without posting on social media, you still need to give people a way to discover you, understand your work, and talk to you about it.
start with people who already know your work
think about the people who have seen you work: past clients, collaborators, former colleagues. who might have a relevant reason to hear from you?
reach out with context. ask about what they're working on. if you're available for a particular kind of project, explain it clearly. don't assume that because someone knows you, they know what you're taking on now.
here's an illustrative situation, not a client story: a designer finishes a restaurant identity project and later learns that the same founder is opening another location. a conversation about those plans is relevant. sending the founder a generic pitch every week is much harder to justify.
pay attention to what the person actually needs. knowing someone doesn't make them responsible for finding you work.
make introductions easier
someone might be happy to recommend you and still struggle to explain what you do.
give them somewhere useful to point: a clear service page, a relevant project, or a short description of the work you're available for. use examples you're allowed to share.
if you ask for an introduction, explain why that person or business seems relevant. leave room for the person making the introduction to say no.
you can be specific without making it complicated. “I'm taking on packaging projects for food businesses” gives someone more to work with than “let me know if you hear of anything.”
spend time where relevant conversations happen
look for places where you can meet the people you want to work with or people who work alongside them. that might be a professional community, a local event, or a small group around a shared interest.
choose based on who participates and what you can contribute. a room full of people doesn't automatically mean a room full of potential clients.
ask about their work. offer something useful when you can. follow up when there's a real reason to continue the conversation.
you don't need to make every interaction commercial. you do need to make your own work understandable when someone asks about it.
have something people can check
if someone hears about you through a friend, what can they look at next?
a simple website or portfolio can explain your service, show relevant work, and provide a way to contact you. keep availability and contact details current.
you don't need to post constantly to maintain that. you need enough useful information for someone considering you to decide whether a conversation makes sense.
when you show a project, explain your contribution accurately. distinguish work you led from work a team did. only use results you can support.
make room for relationships during delivery
choose something you can keep doing while a project is busy. staying in touch with a past collaborator or following up on an unfinished conversation can be enough to start with.
put that time somewhere you can protect. relationships are easy to neglect when every available hour belongs to delivery.
if keeping marketing going is the part you struggle with, the audience guide covers building a rhythm around paid work. here, the job is to keep relevant conversations moving.
choose one useful conversation
before you make a big outreach list, choose one person you have a relevant reason to contact.
write down why you're reaching out, what you want to understand about their work, and what they might need to know about yours. then contact them in a way that respects the relationship.
keep a note of what happens. when an inquiry comes in, ask how they heard about you. use those answers to decide where to keep spending your time, without expecting every conversation to produce a client.
you can choose how you market your work. keep making room for it.