how to review your creative business at the end of the year
my year-end review isn't a polished highlight reel.
sometimes it happens on the couch with my laptop. sometimes I'm tired and put it off. I still want an honest answer to the same question: is this business working for me?
I wrote about my review here. the useful part is looking at what happened before deciding what I want more of.
if you're reviewing a creative business, you can keep the process simple without turning it into a performance for the internet.
choose the period and gather the records
pick the period you're reviewing. use the same period when you compare it with an earlier year so you're not drawing conclusions from mismatched windows.
bring together the project list, invoices, expense records, and notes about the work. you don't need to redesign them first.
mark anything incomplete. if you're missing invoices or aren't sure what a number includes, resolve that before treating the total as the answer.
the aim is to see the business as it happened. memory tends to make the most exciting and most frustrating projects feel bigger than everything else.
look at the money alongside the workload
in my review, I look at revenue and average project size. I want to understand the kind of work behind the total.
for each project, note what you billed and what it took to deliver. keep billed amounts separate from payments actually received. neither tells you profit on its own.
then look for patterns. were you taking on more projects? did some types consistently need more time than you expected? did the work you wanted more of actually appear in the year?
a higher project fee isn't automatically better if the delivery demands grew too. use the numbers to identify questions worth answering, rather than making a big claim from one total.
check expenses and unfinished payments
look through the expenses. are you still paying for things you use? are there charges you don't recognise or services you meant to review?
check outstanding client payments and amounts you owe to people who worked with you. verify the records before following up.
my original letter makes paying collaborators part of the review. it matters that someone who helped deliver the work doesn't disappear into a forgotten admin task.
if you need accounting or tax decisions, take those to the person qualified to advise you. this review is a way to see the questions and unfinished work clearly.
remember the people and the experience
which projects felt good to work on? which relationships helped you do better work? where did communication or expectations become difficult?
look at your own part too. did you explain the work clearly? did collaborators have what they needed? did you keep the commitments you made?
choose any useful follow-up: a thank-you, a missing handoff, a conversation about how to work together next time. make each one a separate action.
this section isn't a list of people to sell to. it's a chance to take care of relationships that helped make the year possible.
choose what you want more and less of
look across the money, workload, projects, and people. what do you want to repeat? what would you change?
be specific. “better clients” doesn't give you much to act on. “more projects where we agree the scope before starting” points to something you can change in the process.
write down the work you want more of and the work you want less of. check whether the way you describe and show your business supports that direction.
you don't need forty-seven goals. choose the changes that matter enough to do something about.
finish with a short decision note
keep one page with:
- the period and the records I used
- what the numbers show, and what is still unclear
- the work and relationships I want to repeat
- unfinished payments or commitments to resolve
- the changes I want to make next
put the next actions somewhere you'll see them. save the review so you can compare it with the next one.
the review doesn't have to make you feel impressive. it needs to help you make a more honest decision about the year ahead.